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8px;border-radius:999px;font-size:9px;font-weight:900}.ticket-status--open,.ticket-status--customer{background:#fff3d8;color:#8a5900}.ticket-status--answered,.ticket-status--resolved{background:var(--leaf);color:var(--green)}.ticket-status--waiting{background:#edf5ff;color:#2867a7}.ticket-status--closed{background:#edf0ed;color:var(--muted)}.ticket-priority--low{background:#edf0ed;color:var(--muted)}.ticket-priority--normal{background:#edf5ff;color:#2867a7}.ticket-priority--high{background:#fff3d8;color:#8a5900}.ticket-priority--urgent{background:#fff0ee;color:var(--danger)}.ticket-back{display:inline-flex;gap:6px;margin-bottom:14px;color:var(--green);font-size:11px;font-weight:800;text-decoration:none}.ticket-detail-head{display:flex;align-items:center;justify-content:space-between;gap:18px;padding:20px}.ticket-detail-head>div:last-child{display:flex;gap:7px}.ticket-detail-head span{color:var(--orange-2);font-size:10px;font-weight:900}.ticket-detail-head h1,.ticket-detail-head 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9px;border-radius:8px;background:#f4f6f1;color:var(--green);font-size:9px;font-weight:800;text-decoration:none}.ticket-files small{color:var(--muted)}.ticket-reply>form{padding:20px}.ticket-reply-row,.ticket-admin-reply-options{display:flex;align-items:end;gap:12px;margin-top:12px}.ticket-reply-row .site-field,.ticket-admin-reply-options .site-field{flex:1}.ticket-close-form{text-align:right}.ticket-close-form button{border:0;background:transparent;color:var(--danger);font-size:10px;font-weight:900;cursor:pointer}.ticket-admin-filter{display:grid;grid-template-columns:1fr 220px auto;gap:10px;margin:18px 0;padding:14px}.ticket-admin-filter input,.ticket-admin-filter select{border:1px solid var(--line);border-radius:9px;padding:10px}.ticket-admin-layout{display:grid;grid-template-columns:360px 1fr;align-items:start;gap:16px}.ticket-admin-list{max-height:900px;overflow:auto}.ticket-admin-list>a{display:flex;justify-content:space-between;gap:10px;padding:14px;border-bottom:1px solid var(--line);color:inherit;text-decoration:none}.ticket-admin-list>a.active{background:var(--leaf)}.ticket-admin-list>a>div{display:grid;gap:4px}.ticket-admin-list>a>div:last-child{align-content:start;justify-items:end}.ticket-admin-list a b{color:var(--green);font-size:10px}.ticket-admin-list a small{color:var(--muted);font-size:9px}.ticket-admin-empty{padding:50px 20px}.ticket-internal{display:flex;align-items:center;gap:6px;color:#8a5900;font-size:10px;font-weight:800}.ticket-settings-form{display:grid;grid-template-columns:1fr 1fr;gap:14px;padding:20px}.ticket-setting-check{display:flex;align-items:flex-start;gap:9px;padding:12px;border:1px solid var(--line);border-radius:10px}.ticket-setting-check input{margin-top:3px;accent-color:var(--green)}.ticket-setting-check span{display:grid}.ticket-setting-check small{color:var(--muted)}.ticket-setting-check.compact{align-items:center;padding:8px}.ticket-category-form{display:grid;grid-template-columns:1fr 2fr 100px auto auto;align-items:end;gap:12px;padding:20px}.ticket-category-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}.ticket-category-grid>section>form{display:grid;grid-template-columns:1fr 1fr;gap:10px;padding:16px}@media(max-width:950px){.ticket-admin-layout{grid-template-columns:1fr}.ticket-admin-list{max-height:420px}.ticket-settings-form,.ticket-category-grid{grid-template-columns:1fr}.ticket-category-form{grid-template-columns:1fr 1fr}.ticket-category-grid>section>form{grid-template-columns:1fr 1fr}}@media(max-width:650px){.ticket-heading,.ticket-detail-head{align-items:flex-start;flex-direction:column}.ticket-create-form,.ticket-settings-form,.ticket-category-form,.ticket-category-grid>section>form{grid-template-columns:1fr}.ticket-create-form 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